Archive for 2017

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Introducing: Vergic Automation Tools
Automate dialogs and workflows with Vergic Automation Tools Introducing: Vergic Automation Tools is a set of components that will...
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December 19, 2017
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How many online business deals do you miss
How many online business deals do you miss every day because the customers either give up or are forced...
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December 5, 2017
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Vergic is developing AI/BOT assisted advanced chat together with IBM Watson
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November 29, 2017
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Vergic forms partnership with IBM
Vergic forms partnership with IBM We are proud to announce a technology partnership with leading technology provider IBM. With...
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November 23, 2017
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Why do so many companies prioritise the wrong channels?
Why do so many companies prioritise the wrong channels? Today, the majority of all customers start their “trip” in...
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November 20, 2017
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AI/BOTS – andra ronden
AI/BOTS – andra ronden. Är vi redo denna gång? Hur många av er minns Eva den hårt arbetande SAS-roboten...
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November 20, 2017
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Are you forcing customers offline?
Are you forcing customers offline? How many times have you tried to buy or solve something online ending up...
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November 20, 2017
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Vergic technology now part of NICE inContact CXone platform
Vergic technology now part of NICE inContact CXone platform with ‘Advanced chat’ and ‘Cobrowsing’ Recognized as a market leader...
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November 15, 2017
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Vergic at Sitevisiondagarna
Vergic talk about “How to digitalise you customer service” at Sitevisiondagarna On Sitevisiondagarna, decision makers from a wide range...
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November 13, 2017
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Integration study with BRA Aviation
Merging airline companies successfully tackle high volume support with Vergic Engage and TRIO When Malmö Aviation and Sverigeflyg merged...
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November 10, 2017
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Vergic Engage is a ‘Digital first’ Customer Engagement Platform.

We improve customer experience & revenue in digital channels by acting on customer behavior, value and journey. Offer your customers a more personal and engaging digital experience.

At Vergic, we help people enjoy more personal, engaging and efficient experiences online.

We deliver an easy to integrate Digital Engagement Platform, allowing brands & organisations to engage with customers through AI/BOT supported messaging and collaboration tools.

We also help businesses and public organisations optimise their communication with their online visitors. We enable them to proactively and in realtime create valuable connections with their online visitors through personalised and relevant dialogues which boosts online sales, reduces service costs, increases customer satisfaction and exceeds the customer’s expectations.

Archive for 2017

Introducing: Vergic Automation Tools

How many online business deals do you miss

Vergic is developing AI/BOT assisted advanced chat together with IBM Watson

Vergic forms partnership with IBM

Why do so many companies prioritise the wrong channels?

AI/BOTS – andra ronden

Are you forcing customers offline?

Vergic technology now part of NICE inContact CXone platform

Vergic at Sitevisiondagarna

Integration study with BRA Aviation

Contact

News

Gen Z would rather instant message their bank than visit in-branch

Let’s meet at eFörvaltningsdagarna

PRESS RELEASE: Puzzel acquires Vergic

Leading US travel agent meets its customers online with Vergic technology

Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

Blog

Gen Z would rather instant message their bank than visit in-branch

46. Use your customer data for advanced digital engagement

45. Successful chatbots – summary of webinar

Webinar: Successful chatbots – Customers and experts share the secret sauce

Why Google My Business Messaging Should be your Next Big Customer Service Channel!

About Vergic