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T-Mobile adds millions of new user to Google Messages by making it the standard chat app in new mobiles
Read moreGoogle has launched its own ‘Messaging’ protocol which amongst many things allows customers to start a chat directly from…
March 31, 20210 -
Why Google My Business Messaging Should be your Next Big Customer Service Channel!
Read moreMost customer journeys begin with Google. Although Google doesn’t share exact numbers when it comes to search statistics, here…
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44. The channel strategy is often forgotten, what are the consequences
Read more44. The channel strategy is often forgotten, what are the consequences In this week’s pod, we talk about the...
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Vergic Improves Accessibility with WCAG 2.1 Level AA
Read moreAll online users should be able to access the benefits of the Vergic solution. To ensure accessibility, Vergic Messenger…
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Manage Google Messages with Vergic Engage
Read moreGoogle Messages allows customers to open a direct chat channel with companies on the Google search page. This has…
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43. Finally – Google adds chat as a channel in the search results
Read moreFor far too long, Google has been forcing us digital consumers to use traditional phones instead of taking advantage…
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Vergic och marknadsledaren NICE inContact inleder strategiskt partnerskap
Read moreEn av världens största leverantörer av Contact Center lösningar, NICE inContact har valt Malmö företaget Vergic till strategisk partner…
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Vergic and Market Leader NICE inContact Form Strategic Partnership
Read moreMarket leader NICE inContact appoints Vergic as a strategic partner to deliver digital engagement technology to be integrated into…
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42. Companies are using video in new ways to meet customers due to Corona
Read moreOne effect of the pandemic is an increased interest in meeting its customers in various ways through video. There…
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