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43. Finally – Google adds chat as a channel in the search results
Read moreFor far too long, Google has been forcing us digital consumers to use traditional phones instead of taking advantage…
December 4, 20200 -
Episode 27. How do you measure the success of your digital transformation?
Read moreEpisode 27. How do you measure the success of your digital transformation? In the search for automating customer service,...
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Episode 26. CX questions you can’t afford NOT asking yourself in 2019
Read moreEpisode 26. CX questions you can’t afford NOT asking yourself in 2019 We are back on the air giving...
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Episode 21: Get the right competence for your digital channels
Read moreEpisode 21: Get the right competence for your digital channels When planning the organisation behind your digital channels a...
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